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Mission, vision and values

It is Phonic Ear’s mission to develop, provide and offer advise on assistive listening products in order to improve the quality of life for people with hearing loss and to give them the opportunity to live life on equal ground as people with normal hearing.

It is Phonic Ear’s vision to be the world’s best and largest provider of assistive listening products.


  • We are helpful and service-oriented. Our focus is centred on the customer, and we place great value in listening to our customers and our collaborative partners. Our customer’s troubles are always our troubles, and we go to great lengths to help.
  • We are quality-conscious and professional. We are a trustworthy supplier and collaborative partner that can be relied upon. We take pride in developing and providing dependable assistive listening products that are easy to install and use.
  • We are people-oriented. We are known by our customers and collaborative partners – not just as a company – but also as people who are always available to help.
  • We make a difference. We engage ourselves professionally and personally in our work. We are dedicated to what we do. We value working as a team and supporting each other.
  • We have an excellent work environment. We build motivated employees and have an attractive workplace with a focus on openness, respect, community and cooperative management. Our experience has shown that this produces the best results.